Monthly Archives: April 2017

How can city administrations better cooperate with citizens?: A case for in-house intermediaries*

European, regional and local public administrations are increasingly facing budget cuts. Yet, these concern mostly their internal budgets and affect in particular their human resources: the pool of employees decreases whereas the amount of work remains the same or increases. This is particularly the case with the rise of citizens’ initiatives, transition processes and movements, and new (co-creation and participatory) governance methods, be they top-down – inscribed in strategies – or bottom-up – led by spontaneous grassroots movements. At the same time, the financial package available for contracting increases: it is not so much for questions of legitimacy or transparency that authorities contract more and more some tasks of public service delivery. Rather, it is due to the fact that certain tasks cannot be carried out internally: either because of a lack of internal capacity or the fact that these (new) tasks are not inscribed (yet) in new strategies and cannot be managed by someone from the administration. What are some of the consequences of contracting service providers for such projects? Continue reading